Privacy Policy

1. Information We Collect

1.1 Account Information

• Email address and password (encrypted)
• Full name or company name
• Billing address and payment information (processed by Stripe - we do not store full card details)
• Age verification confirmation (timestamp only, no ID documents)
• IP address and device information on signup

1.2 Usage Data

• AI generation prompts and inputs (anonymized for model improvement)
• Generated content metadata (timestamps, model used, credit usage)
• API request logs (retained for 30 days for security)
• Feature usage analytics (which tools you use most)

1.3 Technical Data

• Browser type and version
• Operating system
• Device information
• Referral source
• Pages visited and time spent

2. How We Use Your Information

• ✅ Provide, operate, and maintain our AI generation services
• ✅ Process payments and prevent fraud
• ✅ Improve and optimize our AI models (with anonymization)
• ✅ Communicate with you about account updates, security, and support
• ✅ Monitor usage patterns to detect abuse or violations of Terms
• ✅ Comply with legal obligations and enforce our Terms

Note: We do NOT sell your personal data to third parties. We do NOT use your prompts to train models that are shared with other users without explicit consent.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

• Contract Performance: To provide the services you requested
• Legitimate Interests: To improve our platform and prevent fraud
• Legal Obligation: To comply with tax and financial regulations
• Consent: For marketing communications and non-essential cookies

4. Data Sharing & Third Parties

We share your data only with essential service providers:

We require all third-party providers to maintain adequate security measures and comply with applicable privacy laws.

5. Data Retention

• Account data: Retained until you delete your account
• Generation prompts: Anonymized after 90 days
• Generated content: Stored until you delete it (max 12 months inactive)
• API logs: Deleted after 30 days
• Payment records: Retained for 7 years (tax compliance)

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

To exercise these rights, contact us at aicreator5.info@gmail.com. We will respond within 30 days.

7. Cookies & Tracking

We use cookies to enhance your experience. For detailed information, please see our Cookie Policy.

• Essential Cookies: Required for authentication and payments (always active)
• Functional Cookies: Remember your preferences (opt-in required)
• Analytics Cookies: Help us improve our platform (opt-in required)

8. Data Security

We implement industry-standard security measures:

• 🔒 TLS 1.3 encryption for all data in transit
• 🔒 AES-256 encryption for sensitive data at rest
• 🔒 Regular security audits and penetration testing
• 🔒 Role-based access controls (RBAC) for employees
• 🔒 2FA available for all accounts

Despite these measures, no method of transmission is 100% secure. You use our platform at your own risk.

9. Children's Privacy (COPPA)

10. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. When transferring data from the EEA, we ensure appropriate safeguards:

• Standard Contractual Clauses (SCCs) approved by EU Commission
• EU-US Data Privacy Framework compliance where applicable
• Data Processing Agreements (DPAs) with all subprocessors

11. Marketing Communications

With your consent, we may send you:

• Product updates and new feature announcements
• Tips for using AI generation effectively
• Special offers and credit promotions

You can opt-out at any time by clicking "unsubscribe" in any email or updating your account settings.

12. Changes to This Privacy Policy

We may update this policy periodically. Material changes will be notified via:

• Email to registered account address
• Dashboard notification on login
• Updated "Last Updated" date at the top of this page

Continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related inquiries or to exercise your rights:

• Data Protection Officer (DPO): aicreator5.info@gmail.com
• Privacy Requests: aicreator5.info@gmail.com
• Legal Address: Tirana, Albania